IHR Ideal Home Range – BtoB-Shop for table decorations and interior accessories

Customer: IHR

www.ihr.eu

IHR Ideal Home Range is one of the leading manufacturers of table decorations and interior accessories. The collection comprises more than 10,000 items and is available from select specialist shops in Germany and in most other countries.

Job:

silver.solutions was commissioned to implement a comprehensive B-to-B shop for the DACH region and the Netherlands. The shop was supposed to be directly connected to a Navision client. In addition to the standard functions of the silver.basic eCommerce solutions, we had to make a number of specific adjustments and amendments for the client.

Solution:

We are using the integrated eCommerce solution silver.basic. Updated catalogue data will be transferred to the shop at regular intervals. Via the Web Connector, shop transactions will be exchanged at runtime with Microsoft Dynamics NAV.

Availability of products and customer-specific prices amongst other things will come from Navision. For customised price calculation the business logic system in Navision can be used. Direct order transfer to Navision and sending back offer and order numbers also happens in runtime. For existing customers, we implemented an automated clearing process with a security question for Navision.

The BtoB shop is bilingual for four countries (Germany, Austria, Switzerland, Netherlands).

The design of the online shop was created by IHR inhouse and turned into templates by silver.solutions. The structure of the main navigation is determined by seasonal sales cycles. The navigation structure below that, which has up to 6 steps, is in line with IHR’s customary categories for the print catalogues. Products may be assigned to more than one category. From Navision, a code controls which themes, decorations and products are displayed.

Other important functions include the search engine eZ Find (Solr) and the service area, which provides insight into customer receipts and arrears.

Benefit:

In addition to traditional catalogues, IHR now also offers its customers a modern BtoB shop to make orders. Existing customers can register online quickly and easily. The direct connection to Navision optimises the ordering process and provides improved customer service. The user-friendly search function allows you to find items from a range of more than 10,000 products.

“Given our extensive collection and the associated data maintenance work, we were looking for a B2B web shop that is flexibly connected to our MBS Navision System. Another important point was the possibility of implementing our own design requests. The solution offered by silver.solutions meets these requirements and also leaves plenty of room for further development. We are very happy to have found a competent partner for our project in silver.solutions and tso-data GmbH.” Andre Henke, IT and Organisation

Partner:

TSO-DATA GmbH